delivery & returns
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  • Delivery is free for all orders over €99.00, orders under €99.00 will cost €14.99.
  • Returns will continue to be accepted. If the return is due to a warranty claim (e.g. if the item is defective / damaged / incorrectly described), this will be free of charge. You will be required to meet the costs of all other returns, this includes postage, transport, and any associated import or customs costs where applicable.
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simplehuman

current Store ID: 48
  • support

product registration

We want to give you the quickest, most efficient customer service possible. Registering your product helps us help you — and gives you great peace of mind. Please note that the warranty period begins from the date of retail purchase.

To register your product, please fill out this form and retain your receipt.

Before you start, make sure you know the model number (sku) of your product and the serial number (sensor mirrors only).

All fields are required, unless otherwise stated.
where can I find this?
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The sku number of a simplehuman product can usually be found on your receipt, email confirmation or on the retail box it came in. Products such as sensor mirrors will have the sku on the base (excluding sensor mirror compact).

The typical format is two letters followed by four numbers:

You'll find the sku # next to the barcode on the retail box.


The sku number can also be found on our website, on the product page underneath the product title.

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*sensor mirror compact: the serial number is printed on the ring handle. You will need to pull back the fabric slightly to reveal it.


To register multiple simplehuman products please complete a new registration form for each one, even if they were purchased at the same time.

Registering your product with us is not a proof of purchase. You must still retain your receipt in the unlikely event you need to contact our support team or file a warranty claim.

thank you for registering
your product

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