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Returns are on us! We understand that (however unlikely) sometimes a product might not be what you expected, that's why all returns to simplehuman are collected free of charge. This allows both you and us to easily track your returned item(s).

To return an item, please repack it in the original packaging, then contact us to arrange a collection. Our customer service team will provide further instructions.

However, please remember, items must be returned to us unused and in the original packaging within 45 days from the original date of purchase. Once we've received your item at simplehuman, we will gladly refund you in full using your original payment method.