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Returns are on us! We understand that (however unlikely) sometimes a product might not be what you expected, that's why all returns to simplehuman are collected free of charge. This allows both you and us to easily track your returned item(s).
how to return1. Please repack it in the original packaging.
2. Click here to open the online returns form. Select "Returns & Warranty Claims" and then choose "Request a Return". Here you can fill in your details and submit your return.
Alternatively, select "Live Chat" and a member of our team will be able to assist you in real-time (Mon-Fri, 9am-5pm). Or send an email to [email protected].
When using the online returns form, please allow up to 48 hours for confirmation of your return and preferred collection date. Our customer support team will provide further instructions.
However, please remember, items must be returned to us unused and in the original packaging within 90 days from the original date of purchase. Once we've received your item at simplehuman, we will gladly refund you in full using your original payment method.
