delivery details
  • Free delivery on orders over 59 € to Belgium, Denmark, Luxembourg and Republic of Ireland.
  • Free delivery on orders over 89 € to Bulgaria, Croatia, Czech Republic, Estonia, Finland, Greece, Hungary, Italy, Latvia, Lithuania, Poland, Portugal, Romania, Slovakia, Slovenia, and Sweden.
  • Free returns.
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current Store ID: 31

orders and returns

Can't find the answer? Give us a ring on +44 (0)1491 875 974.

delivery rates

We deliver to the following European countries. The cost of delivery depends on the country to which the order is delivered and the order value.

Please see the table below:

Belgium, Denmark, Republic of Ireland, Luxembourg free delivery when you order more than 59 €
7.99 € charge for orders under 59 €
Czech Republic, Poland, Slovakia free delivery when you order more than 89 €
14.99 € charge for orders under 89 €
Croatia, Estonia, Finland, Hungary, Portugal, Slovenia free delivery when you order more than 89 €
19.99 € charge for orders under 89 €
Bulgaria, Greece, Latvia, Lithuania, Romania, Sweden free delivery when you order more than 89 €
24.99 € charge for orders under 89 €

However, if a product is under warranty and you are claiming parts, there is no charge.

Unfortunately, simplehuman.com/eu is currently unable to deliver to P.O. boxes or countries not listed above.

If you wish to order products from another country, please contact us.

Note: For non-EU VAT territories certain exclusions, conditions and charges apply. Please contact us for details.

delivery times

We aim to deliver all orders in 5-7 working days.

For more information, please contact us.

purchasing products from other countries

If you wish to order products from the United States, Canada or Europe please visit simplehuman.com, click on united states in the bottom right corner and select the appropriate country flag in the pop up.

If you wish to order products from another country, please contact us and we will put you in touch with your nearest supplier.

order status

Shortly after you place an order, you will receive an order confirmation email.

After that, you can check your order status at any time by signing into my account.

Please allow 5-7 business days for delivery.

If you would like further assistance in tracking your order, please contact us.

changing an order

If you wish to change your order or delivery details, please contact us.

    • Be the first to know about our new products, special offers and events. We will only use your email for simplehuman communication and will never share it with third parties without your consent. You can remove yourself from our contact list by clicking on the unsubscribe link in every email. Our privacy policy explains how we use your personal information.