delivery & returns

Belgium, Luxembourg

free delivery when you order more than 59 €
3.99 € charge for orders under 59 €

Finland, Portugal (mainland only), Sweden

free delivery when you order more than 59 €
8.99 € charge for orders under 59 €

Bulgaria, Croatia, Czech Republic, Estonia, Greece, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, Slovenia

free delivery when you order more than 89 €
10.99 € charge for orders under 89 €

Norway

free delivery when you order more than 99 €
12.99 € charge for orders under 99 €

Returns are on us! We understand (however unlikely) that sometimes a product might not be what you expected, that's why all returns are free no matter where you live.

eu

simplehuman

current Store ID: 31
  • support

important Brexit update — changes active from December 21, 2020

We have paused shipping to some European countries due to Brexit regulations. This means we've disabled the checkout on our EU website. We are keeping the situation under review. Please sign up to our newsletter here to receive updates.

We can ship to France, Germany, Italy, the Netherlands, the Republic of Ireland, Spain and the United Kingdom. If you live in one of these countries, you will still be able to order from us. Please choose your dedicated simplehuman site using the country flag selector in the top right corner.

Returns will continue to be accepted and are free of charge, please contact our customer support team.

The best way to contact us is via our contact form. It may take up to four working days for us to reply to emails, but we are still here to help.

orders and returns

Can't find the answer? Give us a ring on +44 (0)1491 875 974.

delivery rates

Click here to read our important Brexit update.

delivery times

Click here to read our important Brexit update.

payments

We accept PayPal, American Express, Discover, MasterCard, and Visa.

Your card details are protected using PCI DSS v3.2 security standards.

purchasing products from other countries

If you are shopping from France, Germany, Spain, the Netherlands, Italy, Denmark, the Republic of Ireland or the United Kingdom please select your country here or use the country selector at the top.

If you wish to order products from the United States, Canada or Europe please visit simplehuman.com, or please use the country selector at the top

If you wish to order products from another country, please contact us and we will put you in touch with your nearest supplier.

order status

Shortly after you place an order, you will receive an order confirmation email.

After that, you can check your order status at any time by signing into my account.

If you would like further assistance in tracking your order, please contact us.

changing an order

Once you place an order, our efficient team packs and dispatches your item(s) as quickly as possible. Because of this, orders already in process cannot be modified. However, if you do not love the product when it arrives at your door, just follow our return policy and send the product back to us free of charge.

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