Click here to read our important Brexit update.
important Brexit update — changes active from December 21, 2020
Please bear with us, we are pausing shipping to some European countries from 21st December due to Brexit uncertainty. This means we've had to disable the checkout on our Danish website. We expect this to be temporary and will keep the situation under review. Please sign up to our newsletter here to receive updates.
From this date we will still ship to France, Germany, Spain, the Netherlands, Italy, the Republic of Ireland and the United Kingdom. If you live in one of these countries, you will still be able to order from us. Please choose your dedicated simplehuman site using the country flag selector in the top right corner.
Returns will continue to be accepted. If the return is due to a warranty claim (e.g. if the item is defective / damaged / incorrectly described), this will be free of charge. You will be required to meet the costs of all other returns, this includes postage, transport, and any associated import or customs costs where applicable.
The best way to contact us is via our contact form. It may take up to four working days for us to reply to emails, but we are still here to help.
orders and returns
Can't find the answer? Give us a ring on +44 (0)1491 875 974.